Privacy policy.

1. Information we collect

We collect information you give us directly (when you book a call, fill out a form, or contact us by email), information generated through your use of services we build for you (CRM activity, integrations, configuration data), and limited technical information from your browser (IP address, device type, pages visited).

• Contact details: name, business name, email, phone number
• Project details: workflow descriptions, lead sources, integrations needed
• Business data: leads, deals, contacts within CRMs we build (you own this data)
• Technical data: IP address, browser type, referrer URL, anonymized analytics

2. How we use your information

We use the information we collect to deliver our services, respond to inquiries, build and maintain custom CRMs and tools for you, and improve our offerings. We do not sell your data to third parties.

3. Sharing with third parties

We integrate with third-party platforms (Podio, smrtphone.io, DocuSign, SMS providers, etc.) to deliver our services. When we configure these integrations on your behalf, your data flows according to each platform's own terms. We use no data for marketing without your explicit permission.

4. Data ownership

Any business data inside CRMs and tools we build for you belongs to you. You can export it anytime. We retain copies only for the duration of an active engagement and the period required to provide support.

5. Cookies

Our website uses minimal cookies for essential functionality and basic analytics. We do not use advertising cookies or cross-site tracking.

6. Your rights

You have the right to access, correct, or delete personal information we hold about you. Email us at info@dracoautomation.com to make a request.

7. Security

We use industry-standard practices to protect information in transit and at rest. No method of transmission over the internet is 100% secure, but we work hard to protect your information.

8. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent revision. Continued use of our services after changes means you accept the updated policy.

9. Contact

Questions about this Privacy Policy? Email info@dracoautomation.com.